The CatGenie isn’t just another litter box — it’s a fully self-washing, self-flushing, self-drying cat toilet. If you want a cleaner home, fewer odors, and a hands-off solution for cat waste management, this guide will walk you through everything you need. From installation to maintenance and troubleshooting, here’s the complete manual to make your CatGenie run flawlessly. 🐾✨
Introduction
The CatGenie Self-Washing Cat Box is one of the most advanced litter systems ever created, transforming the way cat owners deal with waste, cleaning, and daily maintenance. Instead of scooping litter, dumping trays, or struggling with odors, the CatGenie automates the entire process by flushing waste away and washing its reusable granules with water and biodegradable cleaning solution. For busy pet parents, travelers, or anyone seeking a more hygienic home environment, the CatGenie offers a truly hands-free solution. 🧼🐱
This manual provides a complete overview of everything you need to set up, operate, and maintain your CatGenie properly. You’ll learn how to install the unit using either the laundry-room or bathroom hookup, how to load SaniSolution cartridges, and how to configure cleaning cycles that match your cat’s habits. We’ll also cover best practices to keep the system running smoothly, such as granule levels, maintenance routines, and how to prevent common issues like clogging or slow draining. 🔧💧
Because the CatGenie includes both mechanical and plumbing components, understanding how each part works is essential. This guide will walk you through the water line, drain hose, bowl, processing unit, and drying system. We’ll also explore safety tips, multi-cat usage advice, and ways to minimize noise during the drying phase — especially helpful for skittish or nervous cats. 😺
Finally, if your unit ever experiences issues, you’ll find a robust troubleshooting section that explains how to fix error codes, unclog the drain, resolve sensor problems, and maintain long-term performance. Whether you’re setting up the CatGenie for the first time or optimizing it after months of use, this manual will help ensure a consistently clean and fresh litter environment for your feline friend. 🐾✨
Main
The CatGenie Self-Washing Cat Box is a fully automated litter solution that flushes waste, washes reusable granules, and dries the bowl — offering a hands-free experience for cat owners. This guide explains how to install, operate, maintain, and troubleshoot your CatGenie to ensure long-lasting, odor-free performance.
🛠️ 1. Unboxing & Components
Inside the CatGenie box, you’ll typically find:
- Main CatGenie bowl and processing unit
- Reusable granules
- Water intake hose
- Drain hose
- SaniSolution cartridge
- Electric power adapter
- Bathroom and laundry installation kits
Important: Place the unit on a stable, level surface near a cold-water line and a drain.
🚰 2. Installation Options
The CatGenie can be installed in two locations:
🧺 Laundry Room Setup
- Connect the water hose to the cold-water valve on your washing machine line.
- Insert the drain hose into the washing machine drain pipe.
- Ensure the drain hose is secured to prevent leaks or movement.
🛁 Bathroom Setup
- Attach the water hose to the toilet’s cold-water supply line.
- Place the drain hose inside the toilet bowl using the provided bracket.
- Ensure the hose sits securely and reaches the correct depth.
Tip: The unit must remain plugged into a grounded electrical outlet.
⚙️ 3. How the CatGenie Works
The CatGenie uses reusable granules instead of disposable litter. The system:
- Scoops waste with the Genie Hand
- Flushes waste through the drain hose
- Washes granules with SaniSolution
- Heats and dries the bowl to eliminate moisture and odor
This cycle lasts 30–40 minutes depending on model and settings.
⌚ 4. Setting Cleaning Cycles
Depending on your model, you can set:
- Auto Mode: Cleans after each use.
- Timed Mode: Cleans at fixed intervals (morning/night).
- Manual Mode: Start a cleaning cycle when desired.
Tip for multiple cats: Auto Mode is recommended to prevent buildup.
🧴 5. Managing SaniSolution Cartridges
- Insert the cartridge into the slot at the back of the unit.
- Ensure it clicks into place to avoid detection errors.
- Replace when prompted by the unit (typically after ~120 washes).
CatGenie also offers "Smart Cartridges" with digital usage tracking.
🌾 6. Refilling & Maintaining Granules
The system uses washable granules that never need full replacement unless lost or contaminated.
- Keep granule level at or slightly above the fill line.
- Add more granules every 1–2 months.
- Replace fully only if recommended after a clog or waste buildup.
🧼 7. Periodic Deep Cleaning
To keep the CatGenie running smoothly, perform a deep clean every 2–3 months:
- Unplug the unit.
- Remove the bowl and Genie Hand.
- Rinse parts with warm water and mild soap.
- Clean the drain hose to remove sediment.
- Inspect the water intake filter.
Never submerge the main processing unit.
🚨 8. Troubleshooting Guide
⚠️ “Drain Error”
- Check if the drain hose is kinked or blocked.
- Clean the internal drain area.
- Ensure the hose height is within manufacturer limits.
⚠️ “Water Error”
- Verify the cold-water valve is fully open.
- Check the intake hose filter for clogs.
- Ensure your home water pressure is not too low.
⚠️ “Add Granules” Alert Won’t Clear
- Shake the bowl gently to level granules.
- Add a small amount above the fill line.
- Restart the unit.
⚠️ Odors Persist
- Run an immediate wash cycle.
- Increase wash frequency.
- Deep-clean the bowl and Genie Hand.
💡 9. Best Practices
- Use only CatGenie-approved granules and SaniSolution.
- Place the unit away from drafts to improve drying.
- Run a manual cleaning cycle after diarrhea or heavy use.
- Ensure curious cats do not interrupt cleaning cycles.
❓ 10. FAQ
Is CatGenie good for multiple cats?
Yes — two cats are ideal. For three or more, increase cycle frequency.
Does it eliminate litter odor?
When properly maintained, CatGenie significantly reduces odors compared to standard litter boxes.
How long do the granules last?
Typically months — only small top-offs are needed over time.
